Netflix quality downgraded from widevine 1 to widevine 3

[Karthik123]

I am using Zenfone 9 and recently I loose my Netflix Widevine L1 support and it is downgraded to Widevine L3 and quality from HDR to SD. What to do?

Model Name: Zenfone 9

Firmware Version:

Rooted or not: not rooted

Frequency of Occurrence:

APP Name & APP Version (If your issue relates to the app) : Netflix 

[pernas]

My theory around this is that the device isn't fully secured and therefore widewine detects that and lowers the resolution. Clearly an indication of something not as it should be... 

[MrAvenger]

Well either way asus is really stuffing around its customers by not fixing it. Seriously it's a joke. All these months and issue still not fixed. 

[ZenBot]

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