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Main camera focus issues

Olyya
Star II

 

 

 hello, I have an issue with my main camera focus. It doesn't focus on distant and only on close objects. Couple days ago it worked fine. I set cemera to default settings, I restarted phone 3 times. Please help, I really need it. 1000001387.jpg

  

1000001378.jpg

11 REPLIES 11

Asus support asked me to send it over to service, but it is in another city. And to check it will take weeks. I will try local, service center, will update you asap

oflodor
Star I

...I still did nothing

Oflodor, it didn't help? 

oflodor
Star I

Hi Olyya, I did't send it still: they said it will needs weeks and the phone has to be reset ...I plan to send it in the next weeks, since i need first to reload my old phone. Please let me know if you can somehow solve the problem. 

Mroziu69
Star III

Maybe silly question but "do You have any cover on the camera lense? Protective foil or sth like that? If yes.. really try to remove it first. Time ago I had problems with focusing because of it.. even when ot looks crystal clear .. just check it if won't help.