This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Force Shutdown with Power/Volume (or otherwise)

Supra
Rising Star I

My Zenfone 9 has a broken screen, completely unresponsive. I can't figure out how to turn it off, Google is no help here. I've tried holding power for 30s and power and volume down (which just force reboots).

How can I make sure this device is turned off? My alarm keeps going off lmao

2 REPLIES 2

Guciu
Star III

I think I had the same once and found advice to keep all buttons for 10-15 seconds. Power + Vol Up + Vol Down then phone restarted and everything worked well again. I hope this will help you.

ZenBot
Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.