Camera blurred

[gyannogueira]

Model Name: Zenfone 9
Firmware Version: latest
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Camera app
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Apparently I am not the only one with this problem. The back camera is blurred all the time, it tries to focus and it just cant. This is annoying for a phone that costs just under the premium price, and since the camera actually comes out of the phone shell, you would expect it to be decent and trouble free. Soon going to have a baby and will only be able to take pics of him with selfie camera. Also saw that I can send it to repair, which needs a fac reset on my now fully set up phone. I dont have time for this shambles, I need my phone to work, hence I paid this price.

Never ever ever will buy anything from ASUS again.

Having said this, if someone has a fix, please let me know!

Happy new year

[Mvn]

I have the same problem with my camera module. Please help.

Besides that I really like this phone!

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Model Name: Zenfone 9

Firmware Version: latest

Rooted or not: Not

Frequency of Occurrence: Always

APP Name & APP Version (If your issue relates to the app): Camera original app from asus

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[RoxyMarie]

I also have a Zenfone 9 with same issue. Need a fix asap!

[lse]

Just the thumb wasn't enough for me, but after 10min smashing the screen with the bottom of my palm, it finally came back to focus.

https://www.youtube.com/watch?v=9mHyM5r49sA

[RegenwurM]

I also have the problem, that both backlenses are blurry and can't take any sharp pictures anymore.

The problem occured between 20. and 25. July. I am not sure if the last firmware update was around this time.

My current Androidversiob is 13 and the firmware version is 33.0804.2060.142