ASUS "Unlock Device App"

[T3chDelicious]

Since my question was deleted in an open thread by the moderators I open my own. Many customers are facing the problem that they can't unlock their devices with the official app by ASUS (probably server down) and the moderators seems do doge every post or question about it but I will it try it again to ask.

If a moderator reads this - please be transparent about this topic. Many of your customers can't unlock their phones because of this issue and no further information is given to us. This problem exist now over a month and still there is no official information about this. Many people would be very thankful if a moderator would give us more insight about this and on when this issue will be fixed or if it ever will be fixed. 

ASUS as a big company should doing better with this kind of situation. And as a owner of a ASUS smartphone - it is our right to unlock the bootloader of said phones so resolving this issue should have some priority and most importantly - it should be resolved.

Much thanks in advance

[jeanrivera]

any update on this information, has it changed?

[SnowFuhrer]

Really looking forward to it being released, unlock tool quit working somewhere about the time I bought it and when it was delivered. I picked this phone over other phones for it. Okay sorry I'll shut up but yes I'm excited for Q3 : ) 

[BravePrudhvi]

We are in Q3, where is it?

[TherionRO]

Any new updates for this? We are waiting for months and we still don't know if the unlock tool is coming back or not. 😐

[jeanrivera]

We're not only on Q3, we're at the end of the Q3, maybe someone needs to explain to ASUS what Q3 means, Q1= Jan,Feb,Mar, Q2= Apr, May, Jun, Q3= Jul, Aug, Sept Q4 = Oct, Nov, Dec

Meaning there is only around 20days for the end of Q3, and still no word on unlock tool availability