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App overlap/split screen issue

txdu77
Star III
Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: WW_32.2030.2030.26
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Snapchat, Instagram (not compatible, why??)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Good evening !
I have a big problem on the option to start applications in 2 windows, Snapchat does not work when sharing windows (click on the link video), and again, why is Instagram incompatible?? (The first screenshot picture with Zenfone 9)
I have a One Plus 5T on which almost all applications work in split screen. (the Second screenshot pictures with my One Plus 5T)
I strongly encourage you to review your software, the navigation is certainly fluid but many features work or do not work, either it works or it breaks.
Hoping that ALL our problems will be fixed via a big update, good evening!
screenshot-20220922-025247-asus-launcher.jpg
screenshot-20220922-025114-025340.jpg
Good luck with your R&D, we are counting on you to solve the problems of the camera software and the Asus Software!
13 REPLIES 13

txdu77
Star III
@Mansi_ASUS
Hey @Mansi_ASUS
Roger that :sparkles:
Good luck ! Let you know for other issues of firmware, so hold your effort to update the Zenfone 9, i believe in you all team 👍

txdu77
Star III
It is no longer possible to adjust the size of windows split in 2 since the beginning of the week! I have absolutely no idea why it happened like this. Do something Asus, before, we can to adjust the size like good we wanted. Please....
@Mansi_ASUS
@Mattias_ASUS

Mansi_ASUS
Moderator
Moderator
Hey @txdu77, that is weird. I'll forward it to the R&D team.

txdu77
Star III
@Mansi_ASUS
The problem is always present ☹️
I can't to change the ratio of windows shared, and impossible to include Instagram in the overlap App...
Firmware 32.2050.2050.29

Mansi_ASUS
Moderator
Moderator
Hey @txdu77,
The issue is currently under investigation. I have updated the R&D team with the latest information you provided. I'll get back to you as soon as I hear back from the team. 🙂