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After 2 weeks the back text was erased, I wonder why?

Aligosla
Rising Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: WW-32.2050.2050.29
Rooted or not: not
Frequency of Occurrence: after 2 weeks
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

After 2 weeks, the back letters of my Zenfone 9 are completely erased, I don't know why? Is the text very poor quality or was I unlucky?

The only use was to carry it in the pants pocket and use it without a case, but 2 weeks is a very short time
Very poor quality, now my phone is generic smartphone 😪😪
pxl-20221109-015608776.jpg
pxl-20221109-015622279.jpg
pxl-20221109-015702266.jpg
😪😪😪😪😪

6 REPLIES 6

Aligosla
Rising Star I
Mansi_ASUS

Hey @Aligosla!

This can be caused due to the use of some cleaning agents.

You can contact your local Asus representative or customer service center to resolve the issue.


View post
unfortunately in Chile Asus does not sell mobile phones. I bought it through an intermediary, I have no alternative.

Definitely very poor quality

ASUS_Bot
Rising Star II
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