Please tell us some basic information before asking for help:
Model Name: Zenfone 9
Firmware Version: 32.2050.2050.29
Rooted or not: no
Frequency of Occurrence: very often
APP Name & APP Version (If your issue relates to the app): camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Hello, I'm having very bad issues with my camera loosing focus, especially in video mode.
It happens especially when filming in a dark environment a bright moving object, but also in bright outdoor light while filming a moving subject, I will attach some samples.
I have tried all camera modes but nothing seems to fix the problem, haven't found much info about it online.
Could it be a hardware issue or is this common and might be fixed with a software update?
Really love this phone but very disappointed by the camera problem