02-25-2023 11:30 PM
Problem is I can only get 4G. I have already:
checked the coverage map,
restarted the phone,
reinserted the SIM card,
and made sure 5G was on.
03-02-2023 05:36 AM - edited 03-02-2023 05:37 AM
I already check UAE all Areas,Dubai international airport also same 4+ only.
My location also 5g Area.
I will send Screenshot my another mobile phone that mobile 5g network
Only my Asus Zenfone 9 4g++
03-02-2023 05:41 AM
I assume that you mobile subscription plan has 5G enabled? What is your firmware version?
03-02-2023 05:52 AM - edited 03-02-2023 05:53 AM
yes sir 5g plan enabled
03-02-2023 06:00 AM
Hmmm.... You could try to reset your connection settings. Settings->System->Reset Options-> Reset WiFi, mobile, Bluetooth. This would erase all WiFi networks and reset your cellular connection. You might have to reboot after that too.
If that fails, I think you would have to check with your telco to see if there are certain settings missing on your phone to get/see the 5G networks.
03-02-2023 06:37 AM
Hello sir ,i reset all network settings then reboot phone same problem 5 g network not working.
My sim card I put my another mobile phone That phone I got 5g network .
My Asus Zenfone 9 5g not working