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Zenfone 8 ramdump problem...

Nikpick_100
Star I

Hello everyone,

It was going so well, loved this little fella'... 

But today was the day, after taking a photo the phone went dead, when I tried to turn it back on it had the dreaded ramdump screen. I tried to power it off, but after this I didn't manage to turn it on, holding any combination of buttons didn't help either (and I held them a lot I assure you). So now the phone doesn't turn on at all, and to top it off, it is out of warranty.

Asus, will you help?  @Aureliannn_ASUS, @Falcon_ASUS 

3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@Nikpick_100 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.

Ptaku
Star II

What is your phone's mfd (manufacture date)? If it is from around 04.2021 then you have guaranted brick.

Just checked, it is 2021/04. I already contacted ASUS and they replied, I sent the phone to them today (06/06/2024). Let’s see what will they say. I will keep you posted…