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Zenfone 8 - No mobile data

gard_sebastien
Star II
Hi All,
I have an issue with my brand new zenfone 8. I can't get mobile data to work with my curent provider (UPC Switzerland).
I have tried lots of thing:
removing, putting again the sim card (which works with another phone)
Disable, re-enabling mobile data
Switching to different type of network (2g/3g/4g)
Putting on/off the plane mode
But at the end, I am forced to have the wifi enable to get data.
Any idea how to fix that ?
Thanks
13 REPLIES 13

gard_sebastien
Star II
This solved the issue. so Thanks a lot Amit !

AmitGarde
Community Legend II
gard.sebastien

This solved the issue. so Thanks a lot Amit !


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I am glad it helped!
Cheers to your compact Zenfone 8;)
Enjy & stay safe.

CH_ASUS
Community Legend II
gard.sebastien

Ok I will try that, thanks


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Am glad your issue was resolved - can we inquire which APN settings you had to input ?
Thank you

Gustav_ASUS
Community Legend III
@gard.sebastien Please get back to us with the correct APN settings.

mozehsheila
Star I
Can't access mobile data after resetting phone.please help