ASUS - ZenTalk

Rasterosk · ‎02-09-2023

1: ZenFone 8

2: ww_33.0210.0210.210

3: Not rooted

4: Happens all the time

5: Phone app.

Just update to ww_33.0210.0210.210.

All my call contacts are saying my voice is very distant and quiet during a phone call after the update. I tried regular mode, speaker phone and headsets. All have the same problem.

I' ve checked the microphone openings are not blocked.

This only started to happen after the firmware update.

Anyone getting the same problem?

Rasterosk · ‎02-14-2023

Thanks for the tip. I tried the tester. All 3 mics are working loud but a bit unclear with loud background noise during the playback of the tests.

So the mics are working fine. I think it's just the software wthat does the noise isolation and suppression that's causing the the lower volume and bad voice quality.

As mentioned above, after factory reset, it's working well enough, but not up to android 12's standards.

Thank you again for your advice!

View solution in original post

Rasterosk · ‎02-09-2023

Also tested through Asus Sound Recorder app via phone microphone, 3.5mm headset and usb-c headset. All playbacks are at much lower volume than recordings before the firmware update.

yeswanthbnair36 · ‎02-10-2023

may be a software bug. wait for the next update.

or take the data backup and try to reset the device

Rasterosk · ‎02-13-2023

Thanks for the advice.

I tried factory reset yesterday. Feedback from callers states improvement in volume and voice quality, but is still not up to par compared to android 12.

I guess I will have to revert back to android 12 or wait for update.

yeswanthbnair36 · ‎02-14-2023

you can check it by dialing .12345+= in calculator

ASUS - ZenTalk

ZenFone 8 microphone issue with a droid 13 update