Zenfone 8 hotspot not working after Android 13 update

[sevilla952]

I installed the pushed update for Android 13 on my Zenfone 8, and after that my WiFi hotspot stopped working. The option is no longer under its typical location in Settings > Network & Internet, it must be searched for or accessed via shortcut. I have tried changing all Hotspot settings, factory reset the phone, and I even contacted my wireless provider to confirm service is active for my account. I have read that downgrading to Android 12 enables WiFi functionality again, but I'd like to know how ASUS will address the issue.

[Aureliannn_ASUS]

Hi @n_2,

We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.

Thank you!

[mnd31]

Hey ASUS support, time to contact your supervisor. Your scripted responses are obviously not effective for this issue.

[ZT-f8a9bf81]

It's been over month but it seems ASUS doesn't care about these issues, I'm stuck using my mobile data, this is my last ASUS...

[ustaarthur]

Best solution right now is to downgrade to A12 and have a fully functional phone.

[ZT-f8a9bf81]

In my scenario, I already downgraded it to A12 but still my wifi/hotspot and camera won't retract, it's not advisable to downgrade your phone specially to does who received BETA A13.