Zenfone 8 died 4 months after warranty - most likely mother board issue

[Sztajero88]

Hi,

I have bought the top version of the Zenfone 8 16/256 back in August 2021. On New Year 01.01.2024 phone froze, and after hard reset, it didn't turn on again, and no life can be seen, no charge light, no hard reset, nothing 😞 So phone died 4 months after warranty ended 😞

MFD: 2021.04

Had a quick chat with CS on the diagnostics and possible cost of mother board and, the cost would reach up to 700 EUR 😮

Am I at fault that i trusted Asus with their phones? And now i have really expensive brick?

Can the phone be fixed somehow? Can Asus help, if this is related to faulty motherboards (or solder on it)?

Or Asus can only help me with the 700EUR receipt (a price of a brand new phone almost ;( )

[Falcon_ASUS]

@Sztajero88 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.

[tzsolt]

Asus and you think that is it a fair behaviour - it is a known issue with Asus Zenfone 8 and some ROG phones and nothing happen?! NEVER EVER BUY ASUS PRODUCT!

[stejk1337]

Mine died too today, phone suddenly go black while using it and no response to anything.  3 months after warranty. Good move Asus... But will never buy asus again 

[Falcon_ASUS]

@stejk1337 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.