10-04-2024 07:41 PM
My phone model is Zenfone 8, don't really know any other information.
It suddenly stopped working, like there's a lagged, then freeze, then blackout. I couldn't turn it on ever since.
No matter how long I hold down the power button or use tried some reboot solutions from the internet, it just doesn't respond. Charging got no response, plug-in to the computer got no response.
I've check with some random local repair shop, they concluded its a broken motherboard.
I hope to somehow get it fixed or recover the data. but it feels like a lost cause. Maybe there's a solution online, but nothing I tried has work, so far.
I don't know, if it can be fixed, it'll be great.
Maybe I like a bit of closure as to why it happened and why there's was no warning. I guess in a way, this is just me venting it out, but I do hope for a solution to resolved this.
10-06-2024 12:26 AM
Unfortunately this is a common issue: https://zentalk.asus.com/t5/zenfone-8/to-asus-and-all-owners-of-a-dead-zenfone-8/td-p/405921
10-06-2024 07:32 PM
@darshantay
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
10-17-2024 05:59 AM
You should stop apologizing and start replacing the faulty product with fixed ones. Mine died twice already.
10-21-2024 07:57 PM
@Minci
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.