03-08-202309:11 PM - last edited on 01-16-202401:04 AM by ZenBot
Had the phone for a year plus one day. It suddenly bricked with black screen while I was using it. This happened one day after the one year warranty! The service center said it's out of warranty and I have to pay, etc. Wondering whether to just keep it as a brick (and an example of what crappy company not to buy from) or to try to fix it, or just pay up to them despite how angry I am. What a bad product! Is it bad luck or could they have engineered it to last only as long as their warranty period?! The phone always has a black screen now and a computer recognizes it as a QUSB_BULK_ device. It seems to be a known hardware problem. No luck to fix on my own. Should I give up or bite the bullet and pay them?
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I had an issue with mine, it wouldnt work properly after upgrade to Android13 and it was over a year old, but they fixed it for free. The warranty is 2yrs
Maybe it depends upon the country/province you're in? I can't find a solid date anywhere but the online registration portal shows out of warranty for me. This is reeking like some scammy scammersons if you ask me...
My zenfone 8 got bricked 27 days after one-year warranty. Asus said all my data would be gone once it gets fixed~~~ Therefore, I asked somebody else to fix it (it was CPU problem which needed to recap) in order to keep data. I will not buy ASUS phone again!
