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Zenfone 8 bricked after OS update

Star I

Just today (20 Nov 2023, around 4pm local time at GMT +8, Malaysia), my Zenfone 8 indicated that a new Android version is available for download. I downloaded it and when prompted for a reboot, I proceed to do so. The Zenfone 8 has been bricked since then.

It won't accept charging, will not reboot regardless whatever combination of button presses. How to force a restart short of bringing the phone to the local authorised service center?

I love the Zenfone series, have been a Zenfone user since the Zenfone 2. However, I may change my mind.....


Star I

 The same happen to me today.

Phone requested re-boot to update firmware.
Phone then turned off but newer re-booted.
Completely death to all functions at this point.
Please let me know if any update or solution,

Can not visit a service center until end of the week.

Star I

Same situation for me today.

During the update, the phone turned off and did not turn on again. It doesn't respond anything.

I'm devastated. I don't want to lose all my photos and videos.
It's strange that the same thing happened to several people with the same update.

If anyone knows a solution - please help.


@VKWONG1968 , @danielkoenig , @Piszczel 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.

Star III

Such a shame for ASUS...