Zenfone 8 bricked after OS update

[VKWONG1968]

Just today (20 Nov 2023, around 4pm local time at GMT +8, Malaysia), my Zenfone 8 indicated that a new Android version is available for download. I downloaded it and when prompted for a reboot, I proceed to do so. The Zenfone 8 has been bricked since then.

It won't accept charging, will not reboot regardless whatever combination of button presses. How to force a restart short of bringing the phone to the local authorised service center?

I love the Zenfone series, have been a Zenfone user since the Zenfone 2. However, I may change my mind.....

[danielkoenig]

 The same happen to me today.

Phone requested re-boot to update firmware.
Phone then turned off but newer re-booted.
Completely death to all functions at this point.
Please let me know if any update or solution,

Can not visit a service center until end of the week.

[Piszczel]

Same situation for me today.

During the update, the phone turned off and did not turn on again. It doesn't respond anything.

I'm devastated. I don't want to lose all my photos and videos.
It's strange that the same thing happened to several people with the same update.

If anyone knows a solution - please help.

[Falcon_ASUS]

@VKWONG1968 , @danielkoenig , @Piszczel 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.

[tzsolt]

Such a shame for ASUS...