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Zenfone 8 automatic brightness stopped working

Star III

Hello. My Zenfone 8 had auto brightness issues since new, but the longer I use it the more common it gets and usually I would just do quick reboot and all works fine again. I feel like it can be tied to always on display brightness control, because the screen feels like stay on the same brightness. So I unlock and being extremely lucky I sometimes am able to see brightness bar and hit it in the same spot it was earlier - the phone goes to visible level of brightness. I'll try to record this on video in dark room, but the brightness seen on video is sometimes even worse (imagine that in full sun). I've already tried to reset device health services app -> manage space -> restore automatic brightness factory settings -> reboot. It does not help. The issues worsened since android 13 update. For now I was forced to disable auto brightness. I've installed some diagnostic apps (sensor test by Andrey Efremov from google play) and they does not see sensor activity but suggest software error ("This sensor doesn't report any readings, seems you have error with sensor service in device firmware"). Should I contact service center? I repeat: this was since new, but earlier it was once a week or two, but now it's always. Anyone have similar problems?

Allmost forgot, software version etc:

Android Version: 13

Model: Zenfone 8 8/256 ASUS_I006D SN:M4AIB762C145Y8V

Baseband: M3.13.24.77-Sake_0000110

Core/kernel version:5.4.147-qgki-perf-g682893052e4a

cm@cm-build-53-192 #1

Fri Jan 6 19:57:16 CST 2023

Extension ROM: 1.1.26

Compilation number: TKQ1.220807.001.33.0210.0210.210 release-keys


Reboot pomaga ale ostatnio tylko na chwilę albo wcale.

Reboot helps but lately only for a while or not at all.

Rising Star I

Having same issues. Very annoying.

Nothing helps. Maybe factory reset, but I cannot do that because of losing multi-factor-authentication.

Please fix this, ASUS.

Star III

Tried to reboot few times plus total shutdown for longer last monday. Occured again tuesday in full sun, had problems to boot phone again (maybe triggered some soft reset by mistake, don't know. Does it even exist in current generation phones? Like holding power and volume+ buttons). But it works like it should since then.

I'd really want to know what you did exactly. Struggling with this bug  a long time. Can't do factory reset (because 2FA).

I Googled a bit, but there is no such thing as soft reset, it seems.

Rising Star I

It looks like this issue has been resolved for me with the latest (march) update.