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wifi not work zenfone 8 after android 13 upgrade

beresyit
Star II

exactly 1 year of using asus zenfone 8 suddenly wifi doesn't work, hotspot doesn't work, and GPS doesn't work properly. all this started when I upgraded to android 13.
the warranty has ended suddenly an event like this happened. can I get an additional warranty?
previously I never experienced problems while using android 12

83 REPLIES 83

pumpa007
Star II

Did you try to donwgrade to Android 12 back?

Hen2426
Star III

Hi were you able to resolve your issue?

Hello, @Hen2426 .

May I ask if you are having Wi-Fi problems in your current usage?
If so, please refer to [Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? first to troubleshooting the problem you might have.

Please check the top right corner of the screen and kindly share the details requested in the PM inbox.
Thank you!

Already replied to your PM

tbessie
Star III

Same for me. I was using my phone as a WiFi hotspot under Android 12 yesterday. This morning I upgraded to Android 13 and the hotspot settings don't even appear when I navigate to the settings they used to live under.  However, if I search for the hotspot settings, I can find them. Once again however, if I tap the setting on, it flashes but remains off. Same with Bluetooth tethering.

This is 100% an Asus software issue, not a hardware issue and not an issue that will be solved with a factory reset (I've seen others posting about this, and a factory reset didn't help them).

How can we get the Asus developers to fix this? It's definitely a bug.