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wifi not work zenfone 8 after android 13 upgrade

beresyit
Star II

exactly 1 year of using asus zenfone 8 suddenly wifi doesn't work, hotspot doesn't work, and GPS doesn't work properly. all this started when I upgraded to android 13.
the warranty has ended suddenly an event like this happened. can I get an additional warranty?
previously I never experienced problems while using android 12

83 REPLIES 83

bobekos1
Rising Star I

Sprawdzałeś inne WiFi? 

Jiaszzz_ASUS
Moderator
Moderator

Hello, @beresyit  thank you for reaching out.

Please refer to [Phone/Pad] What to do if my phone won't connect to a Wi-Fi network? for troubleshooting the Wi-Fi problem you might have first.
Meanwhile, I have PM you for confirming Wi-Fi issue details.
Could you please check the top right corner of the screen and kindly share the requested information in the PM inbox?

Thank you.

I have same problem after upgrade to a13

Hi @FckOffNob ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.