Wifi and hotspot can't turn on after A13 update And latest security update

[Hildaaa]

Hi Asus team...
I have a problem can't turn on wifi and hotspot, it doesn't work at all
It all started after I updated Android 13 and the latest security update, suddenly when I opened the WhatsApp chat application my phone died and when I turned on, wifi and the hotspot couldn't connect.

I've tried the FAQ to troubleshoot this wifi, And have also done a factory reset, But that didn't work it still won't turn on

This is very important because for me to work, and I went to the service center where I was placed, the costs Repair were very expensive, like a new phone, I bought a Zenfone 8 for long term needs, But what I got was a problem even though I had only used it for more than a year, it was very difficult to pay for repairs...

my Zenfone 8 warranty period has expired, can I get an additional warranty?

I attached the screenshot, thank you.

[Aureliannn_ASUS]

Hi @specynik ,

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

[specynik]

I took my asus zenfone 8 to an asus center to be repaired and today they told me it's ready.
They say they replaced the motherboard and some components.
Apparently the failure was not due to the new version of the android operating system.
Luckily it was still under warranty

[keren_ASUS]

Hi @Hildaaa 

So sorry for the inconvenience, but this is an issue that requires a visit to your nearest service center: 

https://www.asus.com/support/FAQ/1044597/

https://www.asus.com/id/support/

[ZenBot]

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