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Wi fi not startting

Karcsy
Star I

Hello, I have a ZenFone 8 and suddenly the wi-fi stopped. I don't know what happened. If I try to turn it on the button doesn't do anything. 

I have seen that there are several people with similar problem but Asus answers only in private. 

Do you have a solution to the problem?

Thank you 

4 REPLIES 4

Falcon_ASUS
Moderator
Moderator

@Karcsy 
According to what you described, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first. 
https://www.asus.com/support/faq/1006657 
If the issue persists, I have PM you for confirming your product warranty.
Please check the PM inbox at the top right corner of the screen and kindly provide the requested information.
Sorry for any inconvenience it may be caused.

I already did that ... Warranty has expired, no need to check, according to other posts a lot of similar phones has the same problem, so it is obvious that this ZenFone 8 has either a fabrication flaw or the update is no good. So what is the solutio?

Thanks

Hello , Falcon asus, i have the wifi hotspot problem, is it possivle to solve it , 2+ year old zenfone 8 , i dont know is this a software issue or hardawware one , and y customers has to bear all these ?? bluetooth seems working, the wifi and hotspot not !1

tzsolt
Rising Star I

it is the first sign that your motherboard will die isn't it?