VoLTE and Wifi Calling on Zenfone 8

[lukasz_szabelsk]

Hi all,
Does anyone know if we can expect enabling VoLTE and Wifi Calling in european networks? I can only see in settings that icons for these options are available to enable at notification bar:


Also as call quality is quite poor, can we expect some improvement with software updates as enabling HD Voice codecs?
Best,
Lukasz

[CH_ASUS]

lukasz.szabelski

Hi @CH_ASUS

As it has been mentioned by @mihhail1988 Voice call quailty is very poor. Phone is very fresh but there are many complaints about this from users from Poland. For sure, enabling VoLTE in more countries/carriers (as mine Orange Poland) will make things better.

But it would be great if Asus software/network etc. teams will bring some updates with upcoming FOTA software upgrades that will enable HD calls codecs in Zenfone 8. I'm pretty sure that this model hardware supports HD Voice through 3G network, but some software implementation needs to be corrected.

Best,

Lukasz

View post

We're looking at the cases. First need to isolate if it is "poor quality" because it's simply not HD/4G Voice.
Or if it is a specific case on poor quality due to .

If you would be able to assist us in testing, it could speed up the debug process as well.
@Anders_ASUS @Gustav_ASUS

[mihhail1988]

CH_ASUS

https://zentalk.asus.com/en/discussion/comment/167474#Comment_167474

We're looking at the cases. First need to isolate if it is "poor quality" because it's simply not HD/4G Voice.

Or if it is a specific case on poor quality due to <something else>.

If you would be able to assist us in testing, it could speed up the debug process as well.

@Anders_ASUS @Gustav_ASUS

View post

If it helps, then.
My place Estonia, provider Telia, Volte etc are all enebled from provider. Before these phone i was using huawei p20 and volte works great.
1. I have last firmware installed
2. network during normal use is always in 4G+, but when i move to voicecall it changes to H.
3. I have two sim card installed, voice quality is poor on both.
4.all peaople who i call all says that it is very poor qualiti, that thay cant hear me normally, same thing i can say about me, that icant normally hear then. The call volume change mayke louder, but qualiti is terrible.

[lukasz_szabelsk]

@CH_ASUS @Gustav_ASUS @Anders_ASUS
Sure, I can help with testing. Please just let me know what I can to to help 😉
Just to give some comparison:
On my old LG G7 voice call quality is much better with the same:
place when I'm making phone calls
SIM card
people who I've called
phone call settings (Use only 3G network as Zenfone doesn't support VoLTE for now)
.
My FW version on Zenfone is 30.11.51.41.
If any more details are needed, please let me know. I'll also share this thread with other users who are complaining about this 🙂
Best,
Lukasz

[Anders_ASUS]

mihhail1988

https://zentalk.asus.com/en/discussion/comment/167484#Comment_167484

If it helps, then.

My place Estonia, provider Telia, Volte etc are all enebled from provider. Before these phone i was using huawei p20 and volte works great.

1. I have last firmware installed

2. network during normal use is always in 4G+, but when i move to voicecall it changes to H.

3. I have two sim card installed, voice quality is poor on both.

4.all peaople who i call all says that it is very poor qualiti, that thay cant hear me normally, same thing i can say about me, that icant normally hear then. The call volume change mayke louder, but qualiti is terrible.

View post

lukasz.szabelski

@CH_ASUS @Gustav_ASUS @Anders_ASUS

Sure, I can help with testing. Please just let me know what I can to to help 😉

Just to give some comparison:

On my old LG G7 voice call quality is much better with the same:

• place when I'm making phone calls
• SIM card
• people who I've called
• phone call settings (Use only 3G network as Zenfone doesn't support VoLTE for now)

.

My FW version on Zenfone is 30.11.51.41.

If any more details are needed, please let me know. I'll also share this thread with other users who are complaining about this 🙂

Best,

Lukasz

View post

I'll send you both a PM with log instructions

[Trawar]

Hey There,

on my phone there is no settings to enable wifi call.
My Provider in Germany does support it.
If I use my Sim Card in my Galaxy S9+ it works great.
Unfortunately i can´t enable it on my zenfone due to the missing button.
Latest Sofetware updates are installed.
Any Idea?