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Unread notification counts not working - e-mail

themonkeys
Star I
I cannot seem to get any notification counts to work for e-mail apps on ZenFone 8. Has anyone else managed and any suggestions to get it working?
The image below shows three apps I have tried (Gmail, Outlook and BlueMail). All three apps have the same email account set up on them with 2 unread emails (as shown by the BlueMail Widget).
Gmail and Outlook show in the list of unread counts in the home screen settings, and I have activated both of them and allowed the relevant access to notifications for Gmail but I still get no unread counts.
Note: I'm not happy with the BlueMail widget as it is a different size and font and will not stick to the quick shortcuts at the bottom of the home screen. I'm also not happy with notification counts or notification dots - I want to know how many unread emails I have on the icon.
I have also tried another loader (NovaLauncher) which no longer supports unread counts.
Any suggestions?

icon-test.png

5 REPLIES 5

MrAvenger
Rising Star II
i use outlook and have no issues showing total email count...and not the "unread count"