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the phone just died on me

koallawindows10
Rising Star I
Was using the phone the regular way, the screen turned black, without any warning and the phone just never strated again, tried holding power button or any vol plus power combo, tried charging, and it seems dead dead
It's a real bummer, I really like the phone. And I can't believe it died on me
What do I do from here? Contact the reseller?

33 REPLIES 33

koallawindows10
Rising Star I
daniel91m

replacement of the motherboard with a new one = new warranty for the motherboard 🙂

Not everyone knows about it.


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Alright, hope that the new one will live for forever or less than a year

topolov
Rising Star II
I remember the "good old times" with zenfone 2, motherboard was replaced two times under warranty.
I thought it was because of intel cpus, intel even closed their mobile cpu department soon after that problem.
But looks like it's good asus tradition. ZF7 has a place on screen where fingerprint sensor should be placed, it's seen under bright sun as black transparent sqaure. No 3.5 jack because they didn't find supplier in time.
ZF8 dies from ramdump frequently.
Rog 5 can be easily divided in two parts.
And these are just hardware problems.

koallawindows10
Rising Star I
topolov

I remember the "good old times" with zenfone 2, motherboard was replaced two times under warranty.

I thought it was because of intel cpus, intel even closed their mobile cpu department soon after that problem.

But looks like it's good asus tradition. ZF7 has a place on screen where fingerprint sensor should be placed, it's seen under bright sun as black transparent sqaure. No 3.5 jack because they didn't find supplier in time.

ZF8 dies from ramdump frequently.

Rog 5 can be easily divided in two parts.

And these are just hardware problems.


View post
Welp, Asus should do a recall program

koallawindows10
Rising Star I
Welp, gave it to a repair center and they told me they might charge me 25$ for a diagnostic if my phone is water damaged

th_besch
Rising Star I
Wait...isn't this device kind of IP 68 certified, that means waterproof?? What the f... are those dudes talking about??