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Speakers' volume fluctuates

Kleshar
Star III
I have purchased a Zenfone 8, 256/16 model version. 
When hearing music at high volume with the Internal stereo speakers on every kind of app (YouTube, Internal music player, VLC, etc.) the music/sound starts going up and down with no reason at random intervals: it literally fluctuates. Trying to enjoy some music is impossible. I've tried to contact support but they just asked me regular stuff. Their conclusion? " Here's your RMA module, we need to repair your smartphone " 
I find it really odd, i am pretty sure this is not a hardware-related problem. Why? Because I've switched smartphone and the previous one has the same audio-related problem. I'm coming from a 3 months old Google Pixel 5 running on android 11.
All the people i know are noticing my issue. I have also other android devices equipped with stereo speakers: these devices are on previous android versions and they all sound perfect when listening to music. 
Note: I've tried everything with zero success. Notifications' sound and bluetooth are always turned off. It's not an app-related problem : I've tried to play music from a clean factory-reset device with no google account connected and zero apps. Result? No success.
Another note: i have not tried playing music on an external bluetooth stereo speaker. I don't have that kind of item and i have no intention to purchase it at the moment.
I just want to know if you have my same problem or if you have any kind of suggestion.
I think this is just a heavy bug related to android 11 or... well, I could just be the unluckiest smartphone user in the world, buying two new smartphones with the same identical problem: it's almost like winning the lottery. 😂
Thank you.  
27 REPLIES 27

shazadz
Star III
Yes speakers are a big let down after all the hype surrounding them,im thinking of returning mine which is a shame as i really liked the form factor and feel in hand but the really poor battery life and random heating issues and this speaker problem is kinda hard to live with

Kleshar
Star III
shazadz

Yes speakers are a big let down after all the hype surrounding them,im thinking of returning mine which is a shame as i really liked the form factor and feel in hand but the really poor battery life and random heating issues and this speaker problem is kinda hard to live with


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Guess how much disappointed I am: switching from a phone with a speakers' problem just to find the same problem on a brand new 800€ smartphone 😅

dokhiel
Star II
The same problem happens to me, it is really annoying, and it happens with or without the external mood, please solve the problem as soon as possible

Anders_ASUS
Hall of Fame III
Kleshar

https://zentalk.asus.com/en/discussion/comment/173645#Comment_173645

Guess how much disappointed I am: switching from a phone with a speakers' problem just to find the same problem on a brand new 800€ smartphone 😅


View post
I've never noticed this fluctuation myself. Is it possible for you to record it with another device maybe? And if you have the possibility to put a phone with a dB meter app running next to it while running a constant test tone from youtube, that would be great too.

pipsss81
Rising Star I
It does not show when you play one constant tune. But when you play music, it fluctuates like crazy in outdoor mode. Normal mode it is not loud enough to destingush, if it happening. That is another issue, step from normal to 1st. boost is to big.
It would be great, if someone records with proper equipement. I am not professional musician, but i can clearly hear fluctuations.