Very low volume in ear piece in ZP10

[Raiyeem]

I have got a ZP10 last Feb, 24. I got this phone after seeing all the good reviews from tech channels.

Recently, I am experiencing very low volume in my ear piece. This is happening during call or if audio is played with speakers.

I've checked for debris but there was none. Last resort is checking resetting the phone to factory default. But before I do that wanted to reach out to the community if anyone else has this issue and if there's a fix for it.

Thanks a lot

[EuniceC]

I have a similar problem.

The call volume on my Bluetooth headset is automatically minimized. Upon investigation, it appears that the call volume is minimized after a missed call. I experienced the same problem with three different Bluetooth headsets, so I suspect it is not a headset issue.

Unfortunately, I have not found a solution.

[Mansi_ASUS]

Hi @Raiyeem,

Do you use ASUS Optimized volume mode?

[jhoney12]

It sounds like you're both encountering some tricky audio issues. Raiyeem, before you reset your phone, try checking for any available software updates or settings related to audio. Sometimes these can resolve volume issues. EuniceC, if your Bluetooth headsets are consistently lowering the call volume after missed calls, it might be worth looking into any available firmware updates for your headsets or checking if there are specific settings in your phone’s Bluetooth configuration that could be causing this.

[HarperCarter]

Any update?