Roaming Sim Card Iliad Italy Service Provider.

[micheledga]

Good day,
I'm Italian, with Iliad Sim Card Italian. I'm unable to get 2g/3g/4g data roaming, I can call only.

Currently I'm in Malta Island
I called the Iliad support, I talk with a technical dept., We tried all automatic e manuale settings, but I can't get any data roaming signal. Same sim card works perfectly on Xiaomi Phone.
I tried also Tim, Vodafone, Wind, any sim card works on Asus ZenFone 8
Please help me,
Thanks

[CH_ASUS]

Hi

Iliad works when you are at home, in Italy?
1) But when you are roaming in Malta - it does not work - no network connection at all?
2) is this only you cannot get DATA, when in Malta? On Iliad. But you can get DATA when in Malta on TIM/VODA/Wind??

To enable data roaming you would normally go to Settings -> Network & Internet -> Mobile Network -> SIM1 or SIM2 (depending which you want data);
Enable "Roaming" toggle.
Please note this may incur data cost charges.

[micheledga]

Good day,
My plan is 6gb in roaming in EU countries.
At home I have 4g signal correctly.
1) But when you are roaming in Malta - it does not work - no network connection at all?
Yes correct, no data in romaing at all, with all companies.

2) is this only you cannot get DATA, when in Malta? On Iliad. But you can get DATA when in Malta on TIM/VODA/Wind??
No data with Tim/Vodafone/Iliad. I tried 2g/3g and 4g. No data at all.
Thanks you

[micheledga]

Attached screenshots

[micheledga]

Any suggestions?🙏