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proximity sensor during calls

Star III
Hello everyone, I have a phone since the beginning of september. And since then, I have a problem with the proximity sensor during calls. Not every time, but it happens that the sensor does not work and I press everything on the screen with my face. Is there an option to reset the sensor somewhere? Change any settings in the options?

Rising Star I
i got the same problem since the beginning (july). similar problem with ghost touches when the screen is locked and phone is in my pocket. it's horrible.
also startet camera and flashlight and other stuff during calls. same in pocket when locked. i couldn't find an option to disable quick settings when locked!!??