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Possible ramdump issue?

Star I
My zenfone 8 borked itself at the airport in January when i was visiting a government website to print out the e-visa.
Ever since then i have been using a emergency phone.
i contacted asus support support and they refuse to fix anything and told me if i wanted them to fix,
it would cost USD$500 considering thats 2/3 of what i paid for the phone i didnt want to do pay.
is there any kind of solution to fix this ramdump issue?
@Gustav_ASUS or any mods please help

Rising Star II
Hi @umair132123
We have sent a direction message to you, please check. Thank you.