Phone goes crazy without reason

[lukasz_szabelsk]

Hi,
after last OTA update I had this issue three times.
When browsing menu, scrolling through notification panel etc. screen goes black with only two higlighted lines on display sides. When trying to lock/unlock, lock screen content just goes crazy and shakes. There is nothing I can do, screen doesn't work. After minute or two, phone goes back to normal.
Did anyone else experience such a weird issue?
I'm using Zenfone for a year, and waiting when warranty goes to end... Still no volte, danger of dying motherboards (ramdump) and now this.... Phone is completely unreliable 😞

[Ollandos]

frantsy

31.1010.0410.72 is out but no mention of a fix for this issue

View post

Yeah and the problem is still there on .72

[Maremma]

lukasz.szabelski

Hi,

after last OTA update I had this issue three times.

When browsing menu, scrolling through notification panel etc. screen goes black with only two higlighted lines on display sides. When trying to lock/unlock, lock screen content just goes crazy and shakes. There is nothing I can do, screen doesn't work. After minute or two, phone goes back to normal.

Did anyone else experience such a weird issue?

I'm using Zenfone for a year, and waiting when warranty goes to end... Still no volte, danger of dying motherboards (ramdump) and now this.... Phone is completely unreliable 😞

Phone goes crazy without reason

I have the same problem . Yesterday i had the .72 update and from that i had 3 "restart" diring the normale use: it's Like a fast reboot that takes 10 sec more or less (it starts from Qualcomm screen) . Is it possibile to downgrade to preview update?

[Mattias_ASUS]

Hi!
We are aware of the issue and we got our team working on it 🙂 Sorry for the late response.

[ASUS_Bot]

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