Phone goes crazy without reason

lukasz.szabelski

Hi,

after last OTA update I had this issue three times.

When browsing menu, scrolling through notification panel etc. screen goes black with only two higlighted lines on display sides. When trying to lock/unlock, lock screen content just goes crazy and shakes. There is nothing I can do, screen doesn't work. After minute or two, phone goes back to normal.

Did anyone else experience such a weird issue?

I'm using Zenfone for a year, and waiting when warranty goes to end... Still no volte, danger of dying motherboards (ramdump) and now this.... Phone is completely unreliable :(

frantsy

I am having a different issue with notification panel after firmware updated to 31.1010.0410.61.

If I have VPN enabled (I'm using Netguard), when the notificaiton panel is fully opened, I cannot simply scroll up to close it, as the screen will just go scrolling up endlessly. Only way to exit this is tapping the back button. Terrible mess.

It appears that the expected message of "Device connected to xxx" is not showing properly.

erik.paladin

https://zentalk.asus.com/en/discussion/comment/212028#Comment_212028

I'm having the same problem with the notification panel when VPN is running.

So fun to still be beta-testing this phone over a year after release!

lukasz.szabelski

I was able to record this behavior.

2022-05-11-20-36-30.mp4

And sure, it happens only when connected to my company VPN. @CH_ASUS @Gustav_ASUS @Irene2_ASUS @Kris_ASUS

Can you take a look at it. Will this be repaired somehow?

lukasz.szabelski

Any update Asus mods? Phone can't be used normally after last OTA

erik.paladin

@Gustav_ASUS

Will this also be fixed in the next update?

lukasz.szabelski

Any thoughts on this Asus mods? Really annoying issue