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Not getting whatsapp messages when phone sleeping

nicholasgibbs
Star III
When I wake phone up all my messages get delivered at once. Also I do not get Whatsapp calls while phone is sleeping. I checked in the app permissions.
Is there some kind of data saver or battery saver on that is causing this?
9 REPLIES 9

MrAvenger
Rising Star II
Yes. Change the power settings for the app as per my screenshot
screenshot-20220615-104418861.jpg

nicholasgibbs
Star III
Thanks. Made the change and will monitor it.
I notice you have Background app management on. Mine was off. Do I need to turn mine on as well? Detect battery draining apps is toggled on for me too.

MrAvenger
Rising Star II
Not sure I have it on. That setting doesn't seem to affect whatsapp messages coming through.

Mattias_ASUS
Moderator
Moderator
Hello @nicholasgibbs and @MrAvenger !
I was testing this and I might have found a solution, please try the following.
Settings -> Network & internet -> Data usage -> Mobile data usage -> WhatsApp
In there you will see Unrestricted data usage, try turning it on if it's off and let me know if this solves the issue 🙂