WhatsApp corrupts voice messages

[Daniwolk]

When I record voice messages in WhatsApp, they become of worse quality and, along with this, their volume suffers.

In other messengers and apps, everything is record perfectly.

I suspect WA is using the wrong microphone for recording. How can I switch this? I read on one forum that it can be fixed with the engineering menu, but... it cannot be accessed on this phone!

[Mansi_ASUS]

Hey @Daniwolk,

Thank you for reaching out. Could you please share a log file?
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “Sound, call audio, and recording”
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the logginglogging tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop and delete all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)