Inverted stereo problem in video recording

[przemas2468]

Hello everyone,

There is a problem with inverted stereo channels in video recording. This occurs in regular video mode and in Video Pro. The same happens with external camera applications such as HedgeCam. Only the sound recorder is properly recorded in stereo. Tried everything, by updating the firmware to latest version after a factory reset, and it didn't help. Below I paste a link with example recordings, where it shows this problem (together with the file from sound recorder to show the properly working of microphones):
https://drive.google.com/drive/folders/1ENWEmbFGxfcEMhoYIjU2HUxZq6ZM4oO4?usp=sharing
Will this be fixed in future system updates?
Thank you for the answers and best regards.

[CH_ASUS]

przemas2468

Hello everyone,

There is a problem with inverted stereo channels in video recording. This occurs in regular video mode and in Video Pro. The same happens with external camera applications such as HedgeCam. Only the sound recorder is properly recorded in stereo. Tried everything, by updating the firmware to latest version after a factory reset, and it didn't help. Below I paste a link with example recordings, where it shows this problem (together with the file from sound recorder to show the properly working of microphones):

https://drive.google.com/drive/folders/1ENWEmbFGxfcEMhoYIjU2HUxZq6ZM4oO4?usp=sharing

Will this be fixed in future system updates?

Thank you for the answers and best regards.

Inverted stereo problem in video recording

Tried to reproduce it but was not able to in either Video mode or pro video.
Nor playing around with the mic settings either.

Are you able to share the UI settings in your Asus camera app?
Alternatively also try resetting the ASUS camera app settings (long press ASUS camera app icon - Storage&Cache -> clear storage & clear cache , this wont remove your photos/videos).

[przemas2468]

These are the camera settings in video mode:

and in Pro Video:

Also I wiped the camera application data and recorded a video, but unfortunately the problem remained.

[CH_ASUS]

przemas2468

These are the camera settings in video mode:

and in Pro Video:

Also I wiped the camera application data and recorded a video, but unfortunately the problem remained.

View post

Thank you.

If turn on "Audio Effects" - is the audio recorded correctly for L/R channels?

[przemas2468]

Yes, it records stereo channels correctly with audio effects turned on.
So it turns out that there is this stereo inverted bug with the option turned off and a 3rd party camera app.