After lie upon lie upon lie, and pretty atrocious customer service (the low-water-mark only lower by MSI), I'm done.
No bootloader unlock tool. Months and months of waiting.
Lies and misinformation. Told it will come/won't come/wait until Q4 2023.
Disorganization and no appreciation of their customers. Being handed off from email to email to phone number to phone number. Having to repeat myself over and over to people that either don't access or don't read case notes and previous interactions.
I'm simply out.
I will never buy another ASUS phone again. You have lost my trust, and my business.
Next purchase will be Fairphone or Nothing Phone.
Feel free to reply, or like this post if you feel the same. I don't expect anything to change. Just want them to know how badly they are losing customers for this crappy anti-consumer behavior.
