I'm done with Asus too. Zenfones were the only smartphones I've ever had. But no longer. I can't afford an expensive phone that the camera dies right after the warranty expires and the cost of fixing is the same as a brand-new phone.
Further testing showed that while the 64MP camera does open on the PRO mode after coming from PANO, the focus is very botched and trying to adjust just freezes the camera as usual. Maybe this can mean that there's something wrong with the focusing me...
Jesus Christ man, everything you said worked out EXACTLY the same for me. It appears to be a common problem, and only fully solved through customer service, but to my luck my warranty expired a few months back and people with similar problems reporte...