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Charging problem with 3rd party charger

cytrus224
Rising Star I
Hey, i have some problems charging zenfone8 with Baseus GAN2 PRO 65w charger. If i connect the phone to the first type-c it will charge 1%, maybe 2% and it won't keep charging, however i see double thunderbolt icon next to the battery and its says its fastcharging on the lockscreen.
If i connect it to second type-c, it charges normally, but i think only 18W.
I'm using type-c cable capable of 100w charging via usb-PD
43 REPLIES 43

Aryan202
Community Legend I
cytrus224

https://zentalk.asus.com/en/discussion/comment/178998#Comment_178998

Thanks, that helped a lot...

If you're supporting a charging standard(USB power delivery, Quallcom quick charge or any other), it should work on other 3rd party chargers that support it too.

Great answer Asus, that really convinced me that zenfone8 is the first and the last Asus phone i buy ever.


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Just a heads up
That's not a mod just a user with a username and profile picture that resembles a mods
Mods have a moderator tag not a level one

Aryan202
Community Legend I
As for the Zenfone 8 it supports PD 3.0 but the limit on 3rd party chargers might only be capped to 18W cos of proprietary hypercharge tech
This is the case with many OEMs

cytrus224
Rising Star I
Aryan202

As for the Zenfone 8 it supports PD 3.0 but the limit on 3rd party chargers might only be capped to 18W cos of proprietary hypercharge tech

This is the case with many OEMs


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Yeah, but im not complaining about 18w max charge speed, but the problem with 1st type-c slot on the charger. The phone must have some bug or trouble communicating correctly with the charger.

cytrus224
Rising Star I
jakislogin2

Or there is something wrong with the charger...


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Lg v30 fastcharges/charges fine on both ports

laci_kara
Rising Star I
I used an Acer laptop 45w PD charger, a Dell monitor PD connected (no display support, just charging) and a car QC4 charger (can't remember the brand) and all worked great.
So check with Baseus what is the difference between the two slots
/update, I have checked it. Both type C slots are the same 60+ Watt. Only the total power is limited when more than one slots used, then the first one is limited to 45W the second to 18W but only when both used. So can not be the phone's fault if the first don't work.