06-29-2023 07:56 PM
my phone automatically restarted while playing a game. As soon as I restarted it,it cannot detect any wifi connection and hotspot is always disabled. I already tried the troubleshooting steps and resetting to factory settings but it did not work. Can u downgrade my phone pls?
06-29-2023 10:41 PM
@Mcarido1986
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
06-30-2023 09:41 PM
I have the same problem, none of the methods help
07-02-2023 06:13 PM
Hi @Volodymyr_444 ,
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
07-12-2023 07:56 AM
At fist my phone cannot connect wifi after update to a13 and now it cannot turn on. Warranty ended. How do I solved this