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Cannot call. Text and data working.

a1lockmn
Star II
I bought a new Zenfone 8 in April, and finally got around to switching over. Got all the updates finished, did a factory reset and I can't make phone calls. Text and data are working fine, but as soon as I tap the call button, the call ends. Tried several numbers including voicemail. Tried troubleshooting with Verizon yesterday, they couldn't find any issues. Tried sim slot 1 and slot 2. Checked Volte, on or off is the same.
Help?
9 REPLIES 9

a1lockmn
Star II
Hi there, just wondering if you have found any information that will help get my phone working?

hi, I have the same problem...

Hi, any solution for that? Same issue on my side too.

a1lockmn
Star II

I found a couple of product reviews saying that the Zenfone 8 is not compatible with Verizon's network. Really frustrating.

ZenBot
Community Manager
Community Manager
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