Cannot call. Text and data working.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-26-2022 07:57 AM
I bought a new Zenfone 8 in April, and finally got around to switching over. Got all the updates finished, did a factory reset and I can't make phone calls. Text and data are working fine, but as soon as I tap the call button, the call ends. Tried several numbers including voicemail. Tried troubleshooting with Verizon yesterday, they couldn't find any issues. Tried sim slot 1 and slot 2. Checked Volte, on or off is the same.
Help?
Help?
9 REPLIES 9
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-29-2022 05:59 PM
Hi @a1lockmn
We're so sorry to hear about the issues you're facing with your Zenfone. Can you confirm what firmware you're on? Thank you!
We're so sorry to hear about the issues you're facing with your Zenfone. Can you confirm what firmware you're on? Thank you!
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-29-2022 08:12 PM
I've attached a couple pictures, are these the numbers your are looking for?

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-29-2022 11:37 PM
Try to reset your phone
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-30-2022 05:49 AM
I tried a factory reset, same results.
