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Asus Zenfone 8

Artsantos
Star II

Where can I file a complaint regarding manufacturing defects of my phone

14 REPLIES 14

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Heres some screenshots of their repair updates

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Heres a picture of their shop. Tell me if that's not an ASUS outlet

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Artsantos
Star II

What's your recommendation since I can't go to Taiwan and have it fixed?

Falcon_ASUS
Moderator
Moderator

@Artsantos 
We apologize for any inconvenience, but the warranty for the phone is valid only in the region where it was purchased. If you bought it through an online store from overseas and encounter warranty issues, we suggest contacting the retailer for further warranty inquiries.
According to your serial number inquiry, the warranty coverage for your phone is in Taiwan. Therefore, if you need repairs while in the Philippines, the repair center will charge you for diagnostic and parts fees.