03-03-2024 09:07 PM
Where can I file a complaint regarding manufacturing defects of my phone
03-05-2024 06:35 PM - edited 03-05-2024 06:38 PM
Heres some screenshots of their repair updates
03-05-2024 06:36 PM
03-05-2024 06:40 PM
Heres a picture of their shop. Tell me if that's not an ASUS outlet
03-06-2024 03:57 PM
What's your recommendation since I can't go to Taiwan and have it fixed?
03-06-2024 05:48 PM - edited 03-06-2024 05:48 PM
@Artsantos
We apologize for any inconvenience, but the warranty for the phone is valid only in the region where it was purchased. If you bought it through an online store from overseas and encounter warranty issues, we suggest contacting the retailer for further warranty inquiries.
According to your serial number inquiry, the warranty coverage for your phone is in Taiwan. Therefore, if you need repairs while in the Philippines, the repair center will charge you for diagnostic and parts fees.