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ASUS Zenfone 8 unable to wifi network and unable to start hotspot

ceejeey
Star II

Just today I cant use wifi, it cant detect network and my hotspot it not turning on.

Tried to find some fix but no success. In forums it says that the cause was updating to Android 13 but updated my device a few days ago. 

Did try to factory reset and did not help. Caused me huge amount of data to install needed apps. 😭

 

14 REPLIES 14

ZT-f8a9bf81
Rising Star I

Downgrade it to A12 and live happily ever after.

@ZT-f8a9bf81  Did you downgraded your Zenfone 8 Flip? Yes, downgrading to A12 will fix the problem, but right after downgrading Asus will try to force you to upgrade to A13 again. So your advice is not a permanent solution.

Aureliannn_ASUS
Moderator
Moderator

Hi @ceejeey 

according to your problem, please refer to the following FAQ to try to troubleshoot your Wi-Fi problem first.

 https://www.asus.com/support/faq/1006657/

Also, I have PM you for confirming Wi-Fi issue details.
Could you please check the PM inbox at the top right corner of the screen and kindly provide the requested information?

Thank you.

Read FAQ https://www.asus.com/support/faq/1006657/ 

But no luck fixing the problem. I even did phone reset.