Asus Zenfone 8 always occur Echoing sound while having phone calls in speaker mode

[alexweiheng7]

Please tell us some basic information before asking for help:
Model Name: Zenfone 8
Firmware Version: 31.1010.0410.43 (just upgrade to android 12)
Rooted or not: not rooted
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
When I am having a call with anyone (even using internet call or normal cellular call). and I turn on my speaker mode, my Zenfone 8 will have very loud echo sound until it is very hard to bare.
I have test voice recorder and speaker, all was ok and even tested at in calculator apps with .12345+=. everything was fine.
I have just bought this phone and barely even use for few week and started using it and this occur 😥.
right now I am still finding ways to rollback to android 11 and hoping that is it software problem.

thank you.

[eriklennep]

Same for me! When i put my phone to speaker mode, people always complain about bad audio quality and ask to come closer to the phone even though i am already very close and almost yelling into the thing.
Would be lovely if the asus team can find a solution for this, because i like to use speaker mode all the time.

Latest version of software is running

[arielsajda]

@Mattias_ASUS
Sorry for summoning You once again, but there is one more big global issue.

[upsettingedvin]

Sent mine to repair, got it sent back without them doing anything 😞 Said they couldn't reproduce the echo... well it still occurs to me every time. Can't talk with people 😕

[lukasz_szabelsk]

Does anyone from Asus support still care about Zenfone 8?
@CH_ASUS @Irene @keren_ASUS
@Kris_ASUS @Gustav_ASUS @Falcon_ASUS @Christine Joy@Christine_ASUS
Problem is still ongoing. Caller can't hear me when calling on loud speaker. No matter what app I'm using.

[arielsajda]

lukasz.szabelski

Does anyone from Asus support still care about Zenfone 8?

@CH_ASUS @Irene @keren_ASUS

@Kris_ASUS @Gustav_ASUS @Falcon_ASUS @Christine Joy@Christine_ASUS

Problem is still ongoing. Caller can't hear me when calling on loud speaker. No matter what app I'm using.

View post

@Mattias_ASUS ?