05-06-2023 12:12 AM - edited 05-06-2023 12:17 AM
Good day ASUS,
07-10-2023 07:11 PM - edited 07-10-2023 07:14 PM
@KZ
May I ask if your issue is with the WiFi not working or the camera?
If you are experiencing issues with WiFi not working, please refer to the following FAQ for troubleshooting.
https://www.asus.com/support/FAQ/1006657
If the issue persists, we kindly request you to send your phone for repair to further investigate the matter.
Once you obtain the RMA number, please provide it to me so that I can notify the service center about your case.
I have sent you a message, you can provide your contact information and RMA No through the message.
Sorry for any inconvenience it may be caused.
07-10-2023 08:58 PM
WIFI, hotspot, camera not working.
07-16-2023 11:51 PM
I'm not getting any phones from Asus. I'm done
07-17-2023 05:52 PM
I'm also done.
Local service center sent me the quotation about the component going to repair.
It included motherboard, and the camera. Funny thing is I tried downgrade the OS before sent to service center for diagnostic, the flip camera was working well in the downgraded OS.
It feels like user tell the service center what is wrong with the phone and the service center just going to replace the component.
08-21-2023 02:05 AM