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WIFI and Hotspot stop working!! Help please.

LuBuuuH
Star I

After some system updates, including android 13, my wifi worked normally, however at one point I needed to restart the phone, after I restarted it it never connected to WI-FI again I tried to restart a few times to see if the bug exit, but it didn't work.

Please, is there already a concrete solution to this problem? I saw that many people are reporting and I feel that Asus is not giving the necessary support.

5 REPLIES 5

Falcon_ASUS
Moderator
Moderator

@LuBuuuH 
Are you currently experiencing issues where the Wi-Fi function cannot be turned on or off properly?
Please refer to the following FAQ for troubleshooting.
https://www.asus.com/support/FAQ/1006657/ 
If the problem persists, I have sent you a message, please check.
Sorry for any inconvenience it may be caused.

Well that was a big DUH  faq referral. Gee is my AccessPoint, router, switch, and or modem on? 

   "well Gee I don't know - the other 23 devices I own all are connected and connecting as needed, but I just don't know...."

LuBuuuH
Star I

Yes, i the wifi button and also the hotspot button dosent enable, i have seen a lot of people with this problem...

DeltaLin
Star I

If you couldn't fix it,the worst case i know is the phone's wifi component is broken,888 can made the component around it overheat and destroy it.