My zenfone 8 flip doesn't power up

[Mohamed_Nour]

My

Asus Zenfone 8 flip doesn't powerup, I tried different buttons combination Power button + Volume up + volume down . I tried everything but noting works. It suddenly stopped working.

When i plug it to the charger the LED doesn't work as well

I need the data at least 

Any suggestions

Thanks

[JM1]

Hi Nour, 

Thank you for the response. I have not brought my phone to the repair shop yet. I am sincerely hoping that my phone will get fixed because I need all my data on that phone. 

Prior to this problem, my Asus Zenfone 8 flip suddenly restarted on its own while I was using it and after that, I cannot use the wifi and hotspot of my phone, then the flip camera won't work anymore.  Then a month later, this happened (phone suddenly dying on me and I could not start it). 

Again, thank you for the information. 

Here is hoping that my phone will get fixed. 

[Mohamed_Nour]

Hello JM1
You most welcome. You need to take the phone to a repair shop after CPU Reballing all issues was fixed.
- The phone back to work
- The charging back to work
- Heat become less
- The vibrator was not functioning it back to work as well
- Thanks God data was there and not removed

I didnt upgrade to Android 13 or 14 (i'm stick to 12) so i faced no issues with WiFI or HotSpot

The learned lesson: Always take backup of important data and precious memories

Wish you the best

[JM1]

Hi Nour, 

I will update you once I take my phone to the repair shop. Now at least I have hopes that my phone will get fixed. 

I did update my Asus Zenfone 8  flip on the latest Android (13). 

Honestly, I just want my data on the phone at the very least. 

I was backing up my data on the phone but lately I was quite occupied so I was not able to back up for the longest time. This time I will really set a schedule to back up my data (thanks for the reminder 😁). 

[Falcon_ASUS]

@JM1 
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.