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Volume adjustment not working in Whatsapp voice call

Rising Star I
Please tell us some basic information before asking for help:
Model Name: Zenfone 7 Pro
Firmware Version:
Rooted or not: No
Frequency of Occurrence: Now
APP Name & APP Version (If your issue relates to the app): Whatsapp
As title says. This seems like a new bug that I have never seen before.
Actually, there seem to be more random issues after latest update...

Star III
Please comment on the above thread as well. This is inadmissible, they aren't even owning their mistake!

Rising Star II
ah, come on, it's uncomfortable request, asus won't answer

Star III
What do you mean uncomfortable? Asus warranty agreement clearly states that they provide technical support for essential features; making a phone call is an essential feature of a phone.
Making mistakes is human; it's just not right for any developer to introduce a bug and not own up to it. I'm a developer as well and we don't ask user logs to then leave them hanging with no response for a month.