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Zenfone 6 going crazy - power off menù

luca623
Star II
Hi, my Zenfone 6 is going crazy. Sometimes, when it is in standby, it suddenly exits standby mode and displays the "power off menu" and without anyone touching it returns to standby. Then start over with the power off menu. keep doing this several times, as if someone is pressing the power button continuously. it's unnerving! In those cases I can't even shut it down or restart it. When I succeed it happens that after turning it off it turns on again ... All this happens sometimes, without warning. For days everything is fine and suddenly the problem occurs. I have already tried to do a factory reset, but it did not resolve.
1 REPLY 1

Irene2_ASUS
Zen Master I
Hi @luca623,
Are you using the latest firmware 18.0610.2106.156? Are you still experiencing this issue?